Frequently Asked Questions

Find quick answers to common questions about our platform

Getting Started

New user questions

Tournaments

Competition info

Account & Security

Safety and settings

Gaming

Game-specific help

Click the "Join Us" button in the navigation menu. You'll need to provide a valid email address, choose a username, and create a secure password. After registration, verify your email to activate your account.

You must be at least 13 years old to create an account. Users between 13-18 years old need parental consent. Some tournaments may have higher age requirements based on game ratings.

Navigate to the Competitions section, browse available tournaments, and click "Join" on any tournament you're eligible for. Make sure to check the tournament rules and requirements before joining.

Prizes are typically distributed within 7 business days after tournament completion. You'll receive a notification when your prize is ready, and it will be available in your account wallet.

Click "Forgot Password" on the login page. Enter your email address, and we'll send you a password reset link. The link expires in 1 hour for security reasons.

Yes! We highly recommend enabling two-factor authentication in your account settings for added security. You can use authenticator apps like Google Authenticator or Authy.

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